Shipping & Returns

Worldwide shipping is free

If you are located in a non-European country, you will not have to pay German VAT (which is currently 19% of all prices given on this site). Hence the price for any goods ordered in that case will be reduced by 19% automatically after the order has been placed.

To benefit from this, you will however have to create an account and/or sign in.
That way the shop knows which country you are based at.

Please feel free to choose from the following methods of payment when ordering from abroad:

Prepayment via bank transfer
Cash on delivery (plus 9 EUR cash on delivery charge; not possible with some countries).
Payment via credit card
Paypal
Moneybookers


Shipping with DHL PREMIUM or German Post takes approx. 5 to 14 business days depending on the destination.

All our items are sold with a 14 day return policy (day of dispatch or disclaimer by e-mail). For any returns please make sure to send the item(s) back the cheapest possible way to the following address:

Christian Bollian
Buchtunger Str. 19
76547 Sinzheim
Germany

The following papers have to be enclosed in the transparent envelope on the outside of your package:
2 copies of invoice
proof of payment
a brief description of the reason for return

Please put a copy of invoice and a brief description of the reason for return inside the package as well.

Important note:
According to German customs, this is essential for any packages returned to the shop. Otherwise they might as well be sent back to you by customs without any reason given.