Worldwide shipping is free
If you are located in a non-European country, you will not have to pay German VAT (which is currently 19% of all prices given on this site). Hence the price for any goods ordered in that case will be reduced by 19% automatically after the order has been placed.
To benefit from this, you will however have to create an account and/or sign in.
That way the shop knows which country you are based at.
Please feel free to choose from the following methods of payment when ordering from abroad:
Prepayment via bank transfer
Cash on delivery (plus 9 EUR cash on delivery charge; not possible with some countries).
Payment via credit card
Shipping with DHL PREMIUM or German Post takes approx. 5 to 14 business days depending on the destination.
All our items are sold with a 14 day return policy (day of dispatch or disclaimer by e-mail). For any returns please make sure to send the item(s) back the cheapest possible way to the following address:
Buchtunger Str. 19
The following papers have to be enclosed in the transparent envelope on the outside of your package:
2 copies of invoice
proof of payment
a brief description of the reason for return
Please put a copy of invoice and a brief description of the reason for return inside the package as well.
According to German customs, this is essential for any packages returned to the shop. Otherwise they might as well be sent back to you by customs without any reason given.